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Call Center Associate in Boston, MA at Staffing Now

Date Posted: 12/3/2018

Job Snapshot

Job Description

Excellent Banking Industry Opportunity

Immediate Start, Full Time Permanent Opportunity

Overview

These positions are responsible for exceeding customers' service and in an inbound call center environment.

Responsibilities

  • Utilizing knowledge of bank products and services, service incoming customer calls in an quality service-oriented manner.
  • Build rapport with customers, actively listen to customer requests
  • Recognize opportunities to promote services
  • Independently resolve customer issues.

Qualifications

Education and/or Experience

High School Diploma or equivalent

Minimum of 1 year of customer service experience

and/or contact center environment.