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Call Center Agent in Boston, MA at Staffing Now

Date Posted: 11/20/2018

Job Snapshot

Job Description


Excellent Career Opportunity with Tremendous Growth
Paying up to $16 per hour

Position Responsibilities:

  • Assess situations, apply sound judgment and negotiation skills
  • Accurately complete on-line account transactions, maintenance and service requests to other areas of the bank
  • Identify cross-sell and up-sell opportunities .
  • Successfully complete additional training modules and apply this knowledge during daily interactions with customers.


Required Skills:

  • Customer service skills
  • Experience working with cross selling in a customer focused environment
  • Understanding of bank products, operations and services
  • Basic computer knowledge
  • The ability to work flexible hours and strong written and verbal communications skills
  • Establish and maintain effective working relationships