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Bilingual Spanish - Customer Service Representative Job in Piney Point Village, TX at Staffing Now

Date Posted: 4/4/2018

Job Snapshot

Job Description


Bilingual Spanish Customer Service Job in Houston, TX

Staffing Now has partnered with a small, family-oriented company in Houston (77036) to assist in their search for a Bilingual Customer Service Rep. The successful candidate will be very organized, mature, and able to multi-task without error. MUST be fluently bilingual in Spanish.

Summary
Position:Customer Service Representative - Bilingual Spanish
Salary Range: $16 - $18/hour depending on experience
Duration: Temp-To-Hire
Location: Houston, TX
Work Schedule: M-F 8am - 5pm; rotating Saturday morning schedule

Responsibilities include:

  • Reviewing detailed billing of invoices for accuracy and disputing discrepancies to find a peaceful resolution
  • Verify all liability checks have been completed prior to work being completed - this ensures the company is not liable for a possible lawsuit
  • Answer phones and resolve all issues; escalate if necessary
  • Utilize your judgement and decision-making skills to make the correct calls in order to save the company money and avoid losing clients

Qualifications:

  • MUST be fluent in Spanish, with excellent verbal and written skills
  • Strong phone etiquette
  • Ability to maintain records and files for easy access and retrieval
  • Professional presence, reliable, strong attention to detail, and exceptional organization skills
  • Intermediate computer skills
  • Experience in the construction or property management experience is preferred

This job requires someone who can make good judgment calls on the spot. This company is very process-driven and requires someone who is detail-oriented and reliable. The job is temp-to-hire and salary will start at $34,000 depending on experience.

For immediate consideration, please send your updated resume to cbranson@snicompanies.com and/or apply online.