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Bilingual Patient Account Rep - Collections in Plano, TX at Staffing Now

Date Posted: 7/26/2018

Job Snapshot

Job Description

SNI is excited to partner with a growing Health Care company in Plano seeking Collection Patient Account Representatives to their team. This is a contract to hire position based on employee performance. The ideal candidate will be bilingual in English and Spanish with call center collections background within the medical field.


  • Provides administrative support to the collections operations within the assigned function(s)
  • Ensures the timely receipt of claim payments and minimizes bad debt accrual through database administration
  • Provides outstanding customer service to customers and vendors through effective and timely communication
  • Identify and resolve routine outstanding claims
  • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues
  • Assist in the resolution of outstanding payments from past due accounts
  • May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues


  • High School Diploma required
  • General computer skills with working knowledge of word processing, spreadsheet, and email applications
  • Detail oriented with good analytical and organizational skills
  • Excellent oral and written communication skills to effectively communicate with customers and all levels of management

Interested and qualified applicants should apply directly for immediate consideration.