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Bi-lingual Customer Service Representative in Daytona Beach, FL at Staffing Now

Date Posted: 10/2/2018

Job Snapshot

Job Description

Staffing Now is interviewing Bi-lingual Customer Service Representatives in Daytona, Florida area! Do you have at least 1 year of Call Center experience? Then, You are qualified. Apply now!

Customer Service Representative - Call Center environment

General Responsibilities

  • Provides World Class Customer Service via 30-60 calls daily
  • Validate/complete and document requested data through phone or email
  • Analyze and research more in-depth data of information requested
  • Perform document review and record incident of claim to input into system
  • Effectively process escalated or rushed tasks

  • Strong emphasis on collaboration and team building
  • Ability to perform multiple tasks at the same time
  • Ability to respond quickly to unexpected changes
  • Ability to handle high volume of work and work under deadlines
  • Excellent analytical skills, problem solving and decision making abilities

Required Qualifications
  • High school diploma or equivalent
  • Excellent interpersonal, oral and written communication skills
  • Experienced with Microsoft Office platform (Word, Outlook, Excel, PowerPoint)
  • Ability to work with several systems
  • Must complete PC assessments before interview process

Preferred Qualifications
  • Customer service experience.
  • +1 years of experience within call center environment.

Additional Info
  • Pay: $15.15 hour (Bi-Lingual Candidates, Spanish)

  • Pay: $14.50 hour (English speaking candidates)


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