We have an immediate need for an experienced and dynamic Administrative Assistant in the Greater Springfield, MA area!
Responsibilities Include:
- Primary responsibility is to assist callers with information and direction. Respond to general inquiries and route calls appropriately. Use judgment in taking messages and referring calls to others;
- Update and maintain reports from multiple databases;
- Manage, organize, and update relevant data using database applications;
- Communicate and provide information to assist and enable organizational operations and effective customer service;
- Research and investigate information to enable strategic decision-making by others;
- Arrange and participate in meetings, conferences, and project teams;
- Ensure office machines are in good working order. Assist staff in troubleshooting any issues and report service requests in a timely manner;
- Maintain adequate supplies for the department, or agency as appropriate, and adhere to departmental/agency budget;
- Prepare and distribute management team and committee reports, correspondence and materials;
- As necessary, handle confidential personnel information or correspondence;
- Assist departmental staff with software questions;
- As requested, screen correspondence (mail, phone, e-mail, etc.) for supervisor/department and respond on their behalf according to established guidelines;
- Perform general clerical duties (copying, filing, faxing, etc.);
- Perform other duties as assigned.
Requirements Include:
- Two year college degree or relative courses specific in business administration;
- Minimum 2 years experience in data management;
- Ability to communicate (both verbal and written) with internal staff as well as external clients and vendors;
- Experienced in Microsoft Excel, and PC based computer software;
- Strong organization skills and ability to work independently and prioritize;
- Bilingual (English/Spanish) preferred.
Wage between $15.00-16.00 depending on education and experience.