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Administrative Assistant in Andover, MA at Staffing Now

Date Posted: 6/19/2019

Job Snapshot

Job Description

We are looking for a well organized and computer proficient Administrative Assistant to support the team of an Insurance Company. The right person will have a customer approach in communicating with clients, has excellent interpersonal and communication skills, and is able to prioritize appropriately. The chosen candidate for this position will be responsible for, but not limited to:

  • Communicate with clients regarding insurance policy coverage
  • Notify clients regarding any changes to the policy
  • Quality check coverage to ensure that all items are covered within the policy
  • Prepare monthly reports of current policies and cancellations
  • Update policy information into the company's CRM
  • Prepare monthly reports regarding paid loss-written premium
  • Assist with mailings
  • Edit policy data as necessary
  • Follow up on correspondence when mailings are returned by the post office to incorrect mailing address
  • Scan documents and organize files for quarterly archives
  • Perform clerical duties as needed such as scanning, copying, faxing, and file organization
  • Prepare written correspondence for deliverable to clients as well as internal contacts
  • Professionally answer the phone regarding client inquiries or directing the caller to the appropriate contact
  • Perform special assignments requested by the supervisor that contributes to the efficiency of the department


  • High school diploma or equivalent (GED)
  • Customer Service experience preferred
  • Insurance experience preferred
  • Reliable and punctual
  • Proficiency in Microsoft Word, Excel, Outlook and data entry skills
  • Excellent organizational, time management, and accuracy skills
  • Flexible and adaptable to changing workloads and priorities
  • The employee is expected to adhere to all company policies

This is a full-time, long-term contract assignment. For immediate consideration please contact Samantha at 978-688-9003 or email