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Account Support Coordinator in Neptune Beach, FL at Staffing Now

Date Posted: 10/3/2018

Job Snapshot

Job Description


SNI Companies is searching for a dynamic, customer service professional to join the Account Support team! This position offers upward mobility, opportunity to work overtime, and great company culture.


Duties and Responsibilities:
Supporting the Account Manager in managing their accounts including the following responsibilities:

  • Monitor email communication, creating and reviewing of emergency and non-urgent work order requests.
  • Providing assistance to customers and facilities management companies requesting service and providing updates on existing requests.
  • Updating customers at the store level with technician's ETA.
  • Work 40+ hours as work load requires and approved by manager.
  • Additional duties as requested.


Education:

  • College degree preferred


Experience:

  • Three to five years of customer service
  • Proficient computer skills including Microsoft Office