Claims Assistant

We are looking for multiple Claims Assistants to provide support to our client during hurricane season!

Pay Rate: $20.00 an hour
Monday through Friday, 8AM to 5PM (in-office)

Duties:

• Answer high-volume inbound calls
• Locate and verify clients' information
• Assist with claim intake by asking clients standard questions
• Verify client information is accurate after each intake
• Forward claim intake to Claims Analysts to begin claim processing
• Answer general inquires from clients
• Assist with other administrative tasks, as needed

Skills and Qualifications:

• Strong communication skills: Both written and verbal, for effective communication with internal and external stakeholders. 
• Attention to detail: Accuracy is crucial in claims processing. 
• Organizational skills: Managing multiple tasks and keeping records organized. 
• Computer proficiency: Knowledge of claims management software and Microsoft Office Suite. 
• Ability to work independently: Managing tasks and prioritizing workload. 
• Customer service skills: Providing excellent service to policyholders.