US
0 suggestions are available, use up and down arrow to navigate them
PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
![](/assets/us/pia-loader-70070f7fbc395192a0ea0981429749cc3fe46f3aa0c6fe8387b444b8b92e4375.png)
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Client Success Team - Manager:
-
Employment Type:
Full-Time
-
Location:
Denver, CO (Onsite)
Do you meet the requirements for this job?
![Banner of Staffing Now company](https://secure.icbdr.com/MediaManagement/M6/I333566H9QPD408CTM6.png)
Client Success Team - Manager
Staffing Now
Denver, CO (Onsite)
Full-Time
Staffing Now, a division of SNI Companies, has partnered with our client in hiring a full-time Client Success Manager to lead a team in delivering innovative healthcare technology with a human touch. An overview of the responsibilities include:
Qualifications:
Other:
Compensation and Benefits:
The compensation for this position starts at $75,000 per year. Your actual pay rate will be determined based upon your skills, knowledge and abilities including work experience.
Insurance, and other benefit options that are offered include:
- Client Management and Team Leadership: Retain and support existing clients while managing, mentoring, and inspiring a team to meet and exceed Key Performance Indicators (KPIs) related to client retention and revenue growth.
- Training and Onboarding: Provide comprehensive training and support for internal and external clients on proprietary systems; develop and update customer service policies and Standard Operating Procedures (SOPs) to align with company goals and industry best practices.
- Performance Tracking and Improvement: Track and analyze key performance indicators (KPIs), such as response times and resolution rates; identify areas for improvement in customer service processes and implement effective solutions.
- Travel and Time Management: Manage commitments through effective organization and time management; travel up to 20% seasonally as required.
Qualifications:
- 3+ years of relevant technology enabled SAAS experience.
- Proven record with year over year with client retention and upsell growth.
- Experience with healthcare clients, medical colleges and government is a plus.
Other:
- Full time: Monday – Friday (8 am to 5 pm)
- Must be able to pass a background check and screen
- Remote capabilities after 120 days.
Compensation and Benefits:
The compensation for this position starts at $75,000 per year. Your actual pay rate will be determined based upon your skills, knowledge and abilities including work experience.
Insurance, and other benefit options that are offered include:
- Insurance, and other benefit options that are offered include:
- Medical, Dental and Vision
- Disability Insurance
- Supplemental Life Insurance
- Health Savings Account (HSA)
- Fixed Indemnity Plans
- Voluntary Benefits
(720) 458-4372
.
Get job alerts by email.
Sign up now!
Join Our Talent Network!