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Job Requirements of Patient Service Rep:
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Employment Type:
Full-Time
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Location:
Princeton, NJ (Onsite)
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Patient Service Rep
Staffing Now
Princeton, NJ (Onsite)
Full-Time
SNI Companies is working with a large Radiology Practice who is in need of a Patient Services Representative for their Mercer County, NJ location. This is a temp to hire opportunity, with room for growth and amazing benefits on the perm side. This role requires candidate to work ON-SITE.
Job Duties:
- Answers telephone calls in the queue in a timely manner.
- Follow up with patient and physician's requests.
- Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate.
- Verifies insurance information
- Verifies all patient demographic information.
- Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
- Verifies patient understands all prep instructions.
- Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
- Interfaces with Lead regarding any and all departmental concerns.
- Attends staff meetings regularly and follows all company policies and procedures.
- Minimum of a High School Diploma required
- Must be comfortable working onsite with our client
- Experience in the medical field preferred, but not required
- Strong computer and people skills
- Ability to multitask and have an attention to detail
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