Customer Service - Product Cancelation

Position Description

SNI Companies in West Palm Beach is seeking a Customer Service Specialist-Product Cancellation!

The Customer Service Specialist is responsible for contributing to the success of the organization. Their primary role is to provide the accounting team with customer support in reconciliation/cancellation of purchases. This position supports the accounting team members as needed.

Job Responsibilities

• Provide accounting/administrative/clerical support to the accounting and other departments
• Type accurately, prepare and maintain accounting documents and records
• Reconcile cancellations/refunds in a timely manner
• Daily enter key data of financial transactions in database
• Aid and support to company personnel
• Research, track and restore accounting or documentation of cancellations/refunds
• Inform management and compile reports/summaries on activity areas
• Function in accordance with established standards, procedures and applicable laws
• Constantly update job knowledge

Who are we looking for?

• 2-3+ years’ experience in customer service or accounting roles.
• Strong customer service/analytical skills relevant to accounting (AP exp. is a +).
• Automotive experience preferred but not necessary
• Strong written/verbal communication skills required.
• Excellent computer and software knowledge skills essential, including Excel, Word, Outlook.
• CDK software experience preferred (But will look at any DMS Systems).
• Data entry experience required.
• Must be accustomed to working under strict deadlines.
• Strong work ethic/attention to detail.