After Market Parts Specialist-Onsite-N. FTL

After Market Parts Specialist

Job Summary:
SNI Companies is looking for an After Market Part specialist to join our team in S. Florida. This role is responsible for conducting and managing the material sales process as it relates to the company’s aftermarket support. The specialist will interface on a daily basis with the distributors/service centers located in the “Americas” and vendor support. The Specialist supports the sales efforts through sourcing, obtaining, and developing of business, sales of products and services, and special projects.

Job Description/ Job Duties:

• Manage core returns, receive and credit / customers for any additional returns or any re-stocking fees that may apply.
• Maintain a back-order file with estimated delivery dates and report to Materials Manager all discrepancies.
• Receiving customer orders via marketplace website, and occasionally walk-ins and telephone call in.
• Processing all received orders and be sure they ship within 24 hours of reception.
• Track all past due core returns and process all fees pertaining to returns/non-returns.
• Track credit returned to system to be sure they are received in by months end.
• Analyze inventory reports identifying high and slow-moving inventory.
• Create cycle count sheets and enter into SAP for material handlers.
• Monitors inventory levels in locations for product and notifies Material Manager to avoid stock outages.
• Maintains awareness and the need to reorder consumable supplies.
• Provide logistic support for special projects, Example: Kits. service bulletins etc.
• Acquire new customer information and help set up customer in our system’s network.
• Add/Educate new customers with our online ordering process Marketplace.
• As required collections of outstanding customer balance.
• Expedites and tracks parts and product sent out for repairs/overhauls and updates Materials Manager.
• Always delivers excellent customer service with both external and internal customers.
• Maintains a clean, safe working environment for self and co-workers.
• Performs other duties as assigned that would lead to successful operation of department and team.
• Pull /pick parts from stores and prepare documentation to ship parts (as needed). 
• Identify, label, and pull parts for issue to service center and put in correct bin location as needed. When required load and unload delivery trucks (as needed).

Experience:

• 1+ years of SAP experience is required.
• ERP software experience is a +
• Degree or relevant experience
• Understanding of ERP software methodology to support sales process.
• Computer proficient in MS office and general internet applications.
• Ability to consistently fill pipeline and drive revenue opportunities.
• Perceptive of interpersonal dynamics with the ability to connect with anyone.
• High workplace efficiency and organization and ability to multitask
• Self-motivated and driven by success, strong work ethic and integrity.
• Must possess good oral/written communications skills and problem-solving skills.

• Must be able to lift and carry items weighing up to 50 pounds.