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Job Requirements of M365 Support Specialist:
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Employment Type:
Full-Time
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Location:
Hialeah, FL (Onsite)
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M365 Support Specialist
M365 Support Specialist
Hialeah, FL
SNI Companies is partnering with a multi-million dollar manufacturing firm to find a versatile IT pro who’ll be the crucial link between end-user support and backend server operations. Out client is a solid, forward-thinking company with a history of steady growth and industry leadership. Their commitment to ongoing training help employees continuously sharpen their skills and maintain certifications that will advance their marketable skills. We're offering competitive pay, a full benefits package (medical, dental, life insurance, 401k), and clear paths for career advancement—making it a great place to grow your career.
Role Overview:
You’ll own core desktop engineering tasks, manage app deployment and configuration, provide frontline help desk support, and assist with server operations. This role demands someone hands-on and accountable, comfortable juggling responsibilities across infrastructure and support. Looking ahead, you’ll also contribute to Microsoft 365 migration planning, with the project expected about two years out.
Ideal Experience:
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Desktop engineering, imaging, and software deployment in corporate settings
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Application support and configuration management
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Microsoft 365 administration, including user management and troubleshooting
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1st and 2nd line help desk support using ticketing systems
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Basic Windows Server support, including backups and patch management