CSR - Client Success Team (CST)

Staffing Now, a division of SNI Companies, has partnered with our client in hiring for a full time Relationship Manager position working for information services company in Downtown Denver. A summary of the position details includes:

Responsibilities:

• Primary contact for onboarding new customers, provide support post go-live
• Work with Project Management, Technical, and Operations team to set up software platform per customers’ requests.
• Provide feedback based on customers inquires for product and service improvements

Qualifications:

• 3+ years of SAAS experience
• Experience building and maintaining relationships, while working to drive engagement and mitigate client churn.
• A high level of accuracy and attention to detail is required
• Empathetic, positive, self-driven attitude with a desire to help our customers reach their goals

Compensation and Benefits:

The compensation for this position starts at $22.00 an hour. Your actual pay rate will be determined based upon your skills, knowledge and abilities including work experience.

• Insurance, and other benefit options that are offered include:
• Medical, Dental and Vision
• Disability Insurance
• Supplemental Life Insurance
• Health Savings Account (HSA)
• Fixed Indemnity Plans
• Voluntary Benefits

Other

• Terms: Temp to Hire
• Hours: 8:00 am to 5:00 pm (Monday – Friday)
• Location: Denver, CO 80202

For immediate consideration, please apply and then call our offices directly to further discuss the opportunity. Office