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Job Requirements of CSR - Client Success Team (CST):
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Employment Type:
Contract to Hire
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Location:
Denver, CO (Onsite)
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CSR - Client Success Team (CST)
Staffing Now, a division of SNI Companies, has partnered with our client in hiring for a full time Relationship Manager position working for information services company in Downtown Denver. A summary of the position details includes:
Responsibilities:
- Primary contact for onboarding new customers, provide support post go-live
- Work with Project Management, Technical, and Operations team to set up software platform per customers’ requests.
- Provide feedback based on customers inquires for product and service improvements
Qualifications:
- 3+ years of SAAS experience
- Experience building and maintaining relationships, while working to drive engagement and mitigate client churn.
- A high level of accuracy and attention to detail is required
- Empathetic, positive, self-driven attitude with a desire to help our customers reach their goals
Compensation and Benefits:
The compensation for this position starts at $22.00 an hour. Your actual pay rate will be determined based upon your skills, knowledge and abilities including work experience.
- Insurance, and other benefit options that are offered include:
- Medical, Dental and Vision
- Disability Insurance
- Supplemental Life Insurance
- Health Savings Account (HSA)
- Fixed Indemnity Plans
- Voluntary Benefits
Other
- Terms: Temp to Hire
- Hours: 8:00 am to 5:00 pm (Monday – Friday)
- Location: Denver, CO 80202
For immediate consideration, please apply and then call our offices directly to further discuss the opportunity. Office