Sales Support Specialist

Staffing Now Tampa, FL (Onsite) Contract to Hire

Responsibilities for Sales Support Specialist

Help troubleshoot problems with customer orders, customer accounts and other related issues
Provide the sales team with commission and sales data reports and sales guides
Monitor sales performance through sales tracking tools and report progress to sales representatives
Identify and keep up with sales trends
Work with account managers to create and implement targeted sales strategies
Keep up with new product sales launches and make sure the sales team is up to date
Provide customer service by staying on top of pending orders and customer requests
Identify where improvement is needed in sales practices and make suggestions for improvements

Qualifications for Sales Support Specialist

High school diploma is required but an Associate or bachelor's degree in Business, Marketing or related field is preferred
Proficient in computer software systems including MS Office and MS Excel
Working knowledge of customer relationship management software and data analysis
Excellent motivational skills and works will with a team but also able to work alone
Strong communication and interpersonal skills and dedication to customer satisfaction
Excellent time management and organizational skills and the ability to multitask and prioritize
Knowledge of sales practices and the most efficient customer service techniques
Ability to interpret sales metrics and perform data entry
Ability to pay strong attention to detail