Product Implementation Manager

Summary
The Product Implementation Manager is a critical senior-level role to oversee all stages of product lifecycle management.  This role focuses on project management, resource planning, risk identification and mitigation and budget oversight. The Product Implementation Manager works closely with one or more product owners through the implementation phases of the product development lifecycle management process.  

As product development and implementation activity spans the business organization, IT and Vendor delivery, this role calls for expertise in relationship management as well as program level task coordination and management.   
  
Essential Functions

1. Supports the product owner and business stakeholders.
2. Oversees schedule and ensures project deliverables are produced on schedule.
3. Identifies and mitigates risk, by assigning ownership and tracking risk mitigation activity
4. Conducts regular collaborative project reviews during implementation.
5. Determines when to invoke and invokes change control (time, scope, cost).
6. Aligns component tasks and work streams to master plan and schedule.
7. Keeps initial implementation phases grounded in schedule, ensures resources are available and tasks and milestones occur on schedule.
8. Documents and assigns ownership of risk items, maintains project documentation.
9. Ensures initiative is ready for stage gate review and all required documentation is complete.     
10. Coordinates phase activities to adhere to plan stages and timelines.
11. Completes high level Implementation plan.
12. Conducts regular status check-ins with IT and Vendors to inform master schedule and budget.
13. Escalates project deviation from plan to product owner and eOperations Lead. 
14. Invokes change control as required
15. Records and communicates cost variances.
16. Manages completion and synchronization of non-IT workstreams and tasks to support product.
17. Manages post go live tasks to ensure transition to steady state.

Skills/Competencies
 

• End to end project planning and execution
• Task coordination
• Resource management and coordination
• Budget management, coordination, monitoring and reporting
• Schedule management
• Project planning, initiation and leadership
• Risk identification, documentation, tracking and remediation assignment

Qualifications
Prior project management experience.
Preferred Qualifications
Knowledge of or capability to learn PLM discipline.
Insurance experience is helpful.
PMP Certification
Work Environment
This job operates in an office setting.  This role routinely uses standard office equipment such as computers, phones, photocopiers/scanners.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:15 am to 4:30 pm and must work 37.5 hours each week to maintain full-time status.  Attendance is an essential function of this job and restrictions may apply during peak periods.