Part-Time Patient Services Representative

SNI Companies is working with a large radiology firm in Mercer County, NJ who is seeking a Part-Time Patient Services Representative
The ideal candidate will play a crucial role in ensuring efficient and accurate management of patients during their appointment
This role is 100% on site


Responsibilities:

• Greet patients and visitors in a professional and friendly manner
  
• Assist patients in completing necessary forms and documents for medical records and services
  
• Provide information about the healthcare facility, services offered, and answer inquiries from patients and their families
  
• Retrieve and release medical records to authorized personnel and ensure proper authorization and documentation
  
• Process requests for medical records in a timely and efficient manner, maintaining accurate tracking and documentation
  
• Enter patient information into the electronic health record (EHR) system accurately and promptly
  
• Verify and update demographic and insurance information, ensuring accuracy and completeness of records
  
• Handle patient inquiries, concerns, and complaints in a professional and empathetic manner, resolving issues promptly and effectively
  
• Coordinate with various departments to ensure smooth communication and collaboration related to patient care and records
  
• Adhere to relevant healthcare laws, regulations, and compliance requirements regarding patient privacy, confidentiality, and medical records management
  

Qualifications:

• High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus
  
• Proven experience in a similar role, preferably within a healthcare setting
  
• Knowledge of medical terminology, health information systems, and electronic health record (EHR) systems
  
• Strong communication, interpersonal, and customer service skills
  
• Attention to detail and ability to maintain confidentiality and handle sensitive information appropriately
  
• Proficient in using computer systems and software for data entry, record management, and communication
  

Benefits:

• Comprehensive benefits package, featuring health, dental & vision insurance
  
• Company-paid life and long-term disability insurance
  
• 401k profit sharing plan
  

Hours: 20+ hours a week
Mon
and Tues
12:30pm - 4:30pm
Wed
and Thurs.  7:30am - 11:30am
Friday 7:30am – 4pm
Saturdays would be on a rotation 7:30am-11:30am usually 1 a month.