Remote Customer Care Associate

Our client, an insurance customer service company, is seeking 100% REMOTE Customer Care Associates to join their team.  This is a temporary position, lasting through February of 2023, with a chance to go permanent.  This position has a variety of start times available between 8am and 12pm, and is M-F.  Pay is $16.73/hour and is paid WEEKLY.

Duties:

• Answer a variety of incoming calls from members regarding their healthcare questions and other inquiries the member may have
• Build rapport with callers using a friendly, courteous and professional manner
• Verify/Collect demographics and update systems as necessary
• Determine and execute the best resolution to assist the member based on their needs or requests
• Connect members to appropriate area(s) both internally and externally
• Manage tasks with timely follow-up per policies, which involve interaction with members, providers, insurance carriers and other vendors
• Perform other duties and projects as assigned by management

Qualifications

• Education

High School Degree or GED required / Associate’s degree with major course work in business administration, liberal arts, public health, healthcare management, or a related field preferred

SNI Companies provides temporary employees with Medical Benefit after 30 days of employment and at the first of the month. We encourage you to apply and one of our recruiters will be in touch with you.