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Customer Experience Representative

Staffing Now Milford, CT (Onsite) Full-Time

SNI Companies has partnered with a reputable manufacturing company in New Haven County looking for a Customer Experience Representative to foster strong client relationships, support sales team, and ensure accurate order processing for a premium customer experience.

Key Responsibilities:

  • Promote services to assigned customers and assist field sales.
  • Serve as a liaison among customers, quality, engineering, and manufacturing.
  • Generate quotes, manage order entry, and expedite deliveries.
  • Review orders for accuracy and coordinate internal communications.
  • Prepare customer proposals and monitor account performance.
  • Collaborate with sales and marketing to analyze customer data.
  • Maintain CRM and customer data within ERP systems.

Benefits:
  • 11 paid holidays, Matching 401k, 3 weeks PTO

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Job Snapshot

Employee Type

Full-Time

Location

Milford, CT (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

10/31/2024

Job ID

387175

Remote

No

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