Support Desk Associate in Irving, TX at Staffing Now

Job Description

SNI has partnered with a growing organization in the Irving area for an experienced  Bilingual Support Desk Coordinator. This a contract to hire position for an established growing organization offering countless perks, benefits and opportunities to advance. 

Daily tasks:

• Handle calls coming into the Support Desk attempt to resolve the service request; log and monitor progress of all issues
• Provide assistance to personnel in looking up the status of invoices, and other items tracked
• Provide resolution information and status on service requests previously called into the Support Desk and escalate critical issues appropriately within the various departments

Ideal Candidates:

• Basic knowledge of Microsoft Office / basic computer skills
• Understand basic accounting principles and logic
• Customer service skills and experience
• Minimum typing speed of 40 WPM+
• Hours: 10 AM – 7 PM

Pay for this position will start at $17.50hr. Apply today for immediate consideration.