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Support Desk Associate in Irving, TX at Staffing Now

Date Posted: 6/20/2022

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Irving, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

SNI has partnered with a growing organization in the Irving area for an experienced  Bilingual Support Desk Coordinator. This a contract to hire position for an established growing organization offering countless perks, benefits and opportunities to advance. 

Daily tasks:

  • Handle calls coming into the Support Desk attempt to resolve the service request; log and monitor progress of all issues
  • Provide assistance to personnel in looking up the status of invoices, and other items tracked
  • Provide resolution information and status on service requests previously called into the Support Desk and escalate critical issues appropriately within the various departments

Ideal Candidates:

  • Basic knowledge of Microsoft Office / basic computer skills
  • Understand basic accounting principles and logic
  • Customer service skills and experience
  • Minimum typing speed of 40 WPM+
  • Hours: 10 AM – 7 PM

Pay for this position will start at $17.50hr. Apply today for immediate consideration.