Sales Support Specialist in Tampa, FL at Staffing Now

Job Description

• Help troubleshoot problems with customer orders, customer accounts and other related issues
• Provide the sales team with commission and sales data reports and sales guides
• Monitor sales performance through sales tracking tools and report progress to sales representatives
• Identify and keep up with sales trends
• Work with account managers to create and implement targeted sales strategies
• Keep up with new product sales launches and make sure the sales team is up to date
• Provide customer service by staying on top of pending orders and customer requests
• Identify where improvement is needed in sales practices and make suggestions for improvements

• High school diploma is required but an Associate or bachelor's degree in Business, Marketing or related field is preferred
• Proficient in computer software systems including MS Office and MS Excel
• Working knowledge of customer relationship management software and data analysis
• Excellent motivational skills and works will with a team but also able to work alone
• Strong communication and interpersonal skills and dedication to customer satisfaction
• Excellent time management and organizational skills and the ability to multitask and prioritize
• Knowledge of sales practices and the most efficient customer service techniques
• Ability to interpret sales metrics and perform data entry
• Ability to pay strong attention to detail