Medical Front Desk needed for healthcare facility located in Mercer County, NJ. Expedites patient care by greeting, checking in/out, and scheduling patients' appointments accurately and efficiently.
- Answers telephone calls in the scheduling queue in a timely manner.
- Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate.
- Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements.
- Verifies all patient demographic information.
- Accurately schedules exams for the proper needs
- Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
- Verifies patient understands all prep instructions.
- Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
- Interfaces with Lead regarding any and all departmental concerns.
- Attends staff meetings regularly and follows all company policies and procedures.
Schedule:
- Monday - Friday - 7:30 am - 4 pm
- 1 Saturday a month
Benefits:
- Medical, Dental, and Vision
- 401k with company match and Profit Sharing Option
- PTO and Sick Time
