HR/Operations Manager The HR Operations Manager will bring meticulous attention to detail and organization to multiple areas of the company including payroll, benefits administration, leave management, general HR support, and compliance.
What You’ll Do Benefits Administration: Assist in new hire benefits enrollment, processing life events, and support throughout the open enrollment process. Partner with the team at our broker’s office, ensuring the accurate flow of data between teams. Assist in 401k enrollments and transactions, as needed. Address general benefits questions daily, working with our support team to escalate issues when required.
HRIS Administration: Process hires/terminations/leave transactions and maintain accurate employee files within and outside the system. Oversight of paid time off assignments by employees, balance management, and troubleshooting, as necessary.
Leave Management: Manage the intake, application, and execution of employee leave requests. Responsibilities include the accurate and timely completion of all associated documentation as well as the ability to translate and discuss policy with the employees requesting leave. The HR/Operations Manager is required to maintain the highest level of confidentiality.
HR Administration and Compliance Support: Manage the flow of inquiries that come through the HR inbox. Assist in the completion of verifications of employment, unemployment inquiries, general reporting, and quarterly and annual compliance reporting. Support new hire onboarding activities, including Form I-9 completion and management of our E-Verify process. Additional HR projects or initiatives as needed.
Requirements - 5+ years of progressive Human Resources Management experience
- Background in Paychex Payroll Solutions
- Ideal candidates will have solid understanding of benefits administration to include medical, dental, vision, FMLA, STD, LTD, life insurance, and 401(k) plans.
- High level of accountability and the ability to operate confidentially.
- Must be a team player with the ability to forge strong relationships across the organization.
- Experience in working through complex transactions, with the ability to analyze, problem-solve and communicate observations and recommendations.
- Excellent communication skills - written and verbal.
- Strong experience working in a collaborative environment to drive results.
