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Customer Service Representative in Franklin, MA at Staffing Now

Date Posted: 3/14/2019

Job Snapshot

  • Employee Type:
  • Location:
    Franklin, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Customer Service Representative in a Call Center!
Full Time Temporary to Permanent With An Immediate Start!!
Must pass credit check and must be in office M-F

  • Assess situations, apply sound judgment and negotiation skills and work within established policies and procedures
  • Accurately complete on-line account transactions, maintenance and service requests
  • Identify cross-sell and up-sell opportunities and capitalize on them to achieve successful referrals and completed applications

Required Skills:

  • Customer service skills
  • Excellent phone etiquette
  • Experience working with cross selling in a customer focused environment