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Customer Service Representative in Largo, Florida at Staffing Now

Date Posted: 6/7/2021

Job Snapshot

Job Description

SNI Companies has partnered with several large companies in the Tampa Bay/Pinellas County region seeking Strong Customer Service Representatives to work within a call center environment.

Position Snapshot:

  • Fulltime permanent role
  • Flexible schedules
  • Great benefits: health insurance, PTO, and 401k
  • Some remote abilities

Basic Job Description:

  • Answering a high volume of inbound and outbound phone inquiries from customers
  • Providing superior customer support
  • Educating customers on services provided
  • Inputting customer information into internal database
  • Accurately document customer interactions

Basic Qualifications:

  • Eligible to work in the US
  • High School / College Diploma or equivalent
  • Minimum 6+ months recent call center experience
  • Excellent customer service and interpersonal communication skills
  • Excellent organizational, multi-tasking and time management skills
  • Computer literate, typing skills of 40 wpm+ and Microsoft Office experience with an emphasis on Excel
  • Strong conflict resolution and problem-solving skills; attention to detail and focus on quality.