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Customer Service - B2B Account Management - Client Management in Denver, CO at Staffing Now

Date Posted: 10/14/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Denver, CO
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
    10/14/2021
  • Job ID:
    367489

Job Description

  • Staffing Now, a division of SNI Companies, has an immediate opening for a Customer Service / B2B Account Management role. This is a client-based customer service/ managment position that would be responsible for client on-boarding, providing product/service support, assisting with client system updates and other. A summary of the job responsibilities include:

    • Maintaining client relationship and assisting with client requests
    • Collaborating with team to support client retention and expansion of opportunities
    • On-boarding and training new clients
    • Create strategies and success programs to grow customer base
    • Improve experiences through product support

    Qualifications:

    • Experience in client support or working with/managing stakeholders
    • Familiarity with tech support methods such as screenshare, Webinar, presentations, etc.
    • SAAS business platform a plus
    • Healthcare experience is a plus
    • Experience training users on software products
    • Excellent communication skills (written / verbal)

    Other:

    • Terms: Contract to Hire
    • Hours: Monday - Friday (8 am to 5 pm)
    • Remote capabilities are available after on-site training (6-8 weeks)

    Compensation and Benefits:

    The compensation for the client management position starts at $19.00 an hour. Your actual pay rate will be determined based upon your skills, knowledge and abilities including work experience. Insurance, and other benefit options that are offered include:

    • Medical, Dental and Vision
    • Disability Insurance
    • Supplemental Life Insurance
    • Health Savings Account (HSA)
    • Fixed Indemnity Plans
    • Voluntary Benefits

    For immediate position consideration, please apply and then call our offices for further details.

    Office (720) 458-4372