Responsible for the registration of patients, scheduling of patient appointments, verification of insurance, entering of demographic data, collection of co-payments, etc.
Registering patients for hospital and physician clinic services in a healthcare setting
Scheduling patient examinations, procedures, and surgery appointments for hospitals and physician clinics
Responsible for verifying patient insurance benefit coverage via phone and online insurance payer portals
Updating patient accounts with registration, insurance, demographic, scheduling, and billing data
Providing superior high-volume patient customer service in a fast-paced environment
Qualifications
Minimum 2 years healthcare/medical call center experience