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Account Support in Tampa, FL at Staffing Now

Date Posted: 3/17/2023

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:
  • Remote

Job Description

Account Specialist serves customers by completing enrollments and conversion mailings; responding to requests; resolving complaints; maintaining quality service.

Account Specialist Job Duties:

  • Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents.
  • Completes enrollments by analyzing and auditing documents, tapes, and transmissions, researching and resolving processing problems.
  • Completes conversion mailings by coordinating requirements, developing plans.
  • Provides information by collecting, analyzing, and summarizing information, responding to requests.
  • Resolves complaints by investigating issues and composing responses; referring non-standard complains and potential lawsuits to legal or government affairs departments.
  • Maintains quality service by monitoring standards, advising supervisor of potential problems.
  • Prepares reports by collecting and analyzing information
  • Updates job knowledge by participating in educational opportunities.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.